MCP for Claude and ChatGPT
Our fictional MCP offering brings support context into a connected assistant. Growth and Scale include read tools; Scale adds an internal-note tool. Starter and trials are excluded. This is documentation for testing, not a live service.
Slack · available on all paid plans
Send notifications about new, assigned, or high-priority conversations to selected Slack channels. An Owner or Admin authorises the connection. Notifications link back to RelayDesk; replying in Slack does not send a reply to the customer. Read the Slack integration guide for setup and limits.
Shopify · available on Growth and Scale
Show read-only order information beside a customer conversation. One Shopify store can connect to each workspace. Installation requires a RelayDesk Owner or Admin and Shopify app-install permissions. No extra RelayDesk integration fee applies.
Email and web chat
Email and web chat are core product channels rather than third-party marketplace add-ons. The fictional product supports forwarding incoming mail from a support address. This demo site has a separate installation point for your own chat agent’s JavaScript.
What is not available
RelayDesk has no native Salesforce, HubSpot, Microsoft Teams, WhatsApp, or Zapier integration. There is no public API or outbound webhook feature. Do not assume an unlisted integration is supported. Contact fictional sales to discuss a requirement; no roadmap date is promised.