Product and sales
For plan selection, onboarding questions, and teams above 100 agents, contact sales@relaydesk.example. Sales hours are Monday–Friday, 09:00–17:00 Pacific Time, excluding US federal holidays. The target reply time is two business days. There is no telephone sales line.
Customer support
Contact support@relaydesk.example from your account email and include your workspace URL, a description of the problem, and steps to reproduce it. Starter targets a reply within two business days. Growth and Scale target one business day. These are first-response targets, not resolution guarantees.
Security and privacy
Send vulnerability reports to security@relaydesk.example and privacy requests to privacy@relaydesk.example. Do not include passwords, access tokens, payment card information, or sensitive customer data in a report. Security reports target acknowledgement within two business days.
This site cannot receive requests
All addresses on this page are fictional and use a reserved domain. There is no working contact form or live account service. To test a real chat agent, install your own provider’s widget using the site’s shared JavaScript installation point.